GTBank Kenya offers a wide range of financial services including personal and business banking, loans, savings and investment accounts, online banking, mobile banking, and trade finance. We also provide specialized services such as SME banking and corporate banking.

You can open an account by visiting any GTBank Kenya branch with the required identification documents such as a national ID or passport, proof of address, and a passport-sized photograph.

The GTWorld Kenya Mobile Banking app allows you to perform various banking transactions on your smartphone, including checking account balances, transferring funds, paying bills, and buying airtime. The app is available for download on both Android and iOS devices.

You can contact our customer service through various channels, including:

  • Phone: +254 703084390/1
  • Email: customercareke@gtbank.com
  • Social Media: X, LindkedIn, Instagram and Facebook
  • In-Person: Visit any GTBank branch

Our branches open from Monday to Friday, 8:30 AM to 4:00 PM, and on Saturdays from 9:00 AM to 12:00 PM.

Yes, we offer online banking services that allow you to manage your accounts, transfer funds, pay bills, and perform other banking transactions from the comfort of your home or office.

We offer various loan products, including personal loans, business loans, asset financing, and mortgage loans. We also provide tailored loan solutions for SMEs and corporate clients.

The SME Pay As You Go Account is designed for Micro, Small, and Medium Enterprises (MSMEs). It offers competitive interest rates, favorable foreign currency exchange rates, and access to a Relationship Manager.

We offer competitive foreign exchange rates for various currencies. You can access these services at any of our branches.

If your ATM card is lost or stolen, you should immediately contact GTBank Kenya customer service to block the card.

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